My account got suspended

  • Generacion Emergente
    Fecha de consulta 27 de marzo de 2024, 4:36

    Buenos días.
    ayer os escribí porque la cuenta estaba bloqueada, y la habéis desbloqueado, pero acabo de entrar y se vuelve a bloquear.
    My account got suspended Image 1 Screenshot 20

    Podéis desbloquear nuevamente la cuenta por favor.

    Muchas gracias

    Un saludo

  • Mary Eden Jotform Support
    Fecha de respuesta 27 de marzo de 2024, 4:45

    Hello Generacion Emergente,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. As per our review team, we'll need to check the legitimacy of your form. To reactivate your account, please provide the following details:

    1. The URL where the form is used.
    2. Provide any document that will support your claims.
    3. Website or proof of affiliation to legitimate institutions.

    Send this information to reviewers@jotform.com with Thread #13315323 as the subject line. We’ll let you know the status of your account after we’ve done a thorough review of everything.

    Let us know if there's anything else we can help you with.