How to clear account quota.

Existe alguna posibilidad de actualizar la suscripción en el día de la fecha?

Es bastante urgente.

Gracias!

Hi GEAInfo,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and can see that you have exceeded the Upload Space Limit of your account. To free up the Upload Space of your account, you will have to permanently delete the uploaded files on your form. Let me show you how:

1. On your Submissions Table, select the submissions that have uploaded data on them then click the Delete button on the right side of the page.

2. Click the 3-dot icon and select Trashed Entries.

3. Select the submission you want to delete and click the Delete Forever button.

4. Finally, click the Delete button to confirm the deletion of the submission. This will completely purge the submission along with its uploaded data.

• Another way is to click the File Upload column on your table and select the attachments then click the Delete button.

• Then click the Delete file(s) button. This will delete the attachments directly and you don't need to check your Trashed Entries. Take note that this will only delete the attachments, not the submission itself. You can also check out this guide on How to Delete Form Submission Data?

If you still need the uploaded files on your form, you can download them first before deleting them. Let me show you how:

1. On your Tables, select the submission that you want to download and click the Download All button.

2. Select the Download attachments option to download all the attachments on that submission.

3. If you want to download the attachment along with the submission data, you can select one of the other three options instead. You can check out the related guides below for more information:

• How to Download the Submission Files
• How to Download Form Submissions as Excel, CSV, or PDF

That's it. Let us know if you have any other questions.