Getting an error that my email is not valid

  • hlahud
    Fecha de consulta 22 de marzo de 2024, 19:53
    que le mandara una imagen de Edo y no soy muy bueno para mandar imágenes pero me dice que el correo no allowed , lo curioso es que en el pago si me lo aceptó

    Mi correo es hlahud@gmail.com


    Ojalá pudiera tener un medio más eficiente de comunicación aunque fuere en horarios específicos


    De antemanouchas Gracias


    Héctor Hugo Lahud Martinez

  • Mightor Jotform Support
    Fecha de respuesta 22 de marzo de 2024, 20:23

    Hi hlahud, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The email you posted is the same email you're using for this account. Can you let us know what error message did you see? It would also help if you can add the screenshot of the error message in your reply. Check the guide on this page on how to add a screenshot in your reply.

    Let us know if you have any other questions.