¿Por qué mi cuenta ha sido suspendida?

No entiendo el por qué de la suspensión de mi cuenta, no estaba realizando ningún movimiento en los formularios.

Hi D'Andre, 

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Your account (angelosecu789) was suspected of phishing activity for including a copyright logo and collecting personal information through your Solicitud y requisitos para exoneración de impuesto predial de propiedad del Estado y demás entidades del sector público Form (230567057907058).

Free accounts showing suspicious forms must be suspended immediately. We understand this might not be the case with your forms, yet we had to act according to the general rule to comply with our terms.

To reactivate your account, we will have to delete the form. But if you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these things above to reviewers@jotform.com with Thread #13192351 as your subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Let us know if you have any other questions.