Upload Error: Files could not be uploaded for some reason

  • analistaactivosdigitales
    Fecha de consulta 22 de marzo de 2024, 9:55
    I have fields for uploading files, when uploading them I got this error, I have already tried it on different devices.

    duplicate answers Image 1 Screenshot 30 Screenshot 10

    The most curious thing is that although I get this error when loading the documents, the answers are arriving in the Inbox of the form, but nevertheless the perception when filling it out is that they are not, therefore I do not know if this is a reason why detect multiple shipments from the same IP since in the eyes of the person doing the diligence it would seem that the shipment has not been completed and will have to be done again, could you help me review.

  • Mary Jotform Support
    Fecha de respuesta 22 de marzo de 2024, 10:42

    Hi David,

    I made a test and was able to replicate the issue. Please allow me more time to do further testing, once I have an update, I will get back to you.

    Thank you for your patience.

  • analistaactivosdigitales
    Fecha de respuesta 22 de marzo de 2024, 11:06

    Claro que si, esta perfecto estare atento a tu respuesta


    Gracias !!

  • Mary Jotform Support
    Fecha de respuesta 22 de marzo de 2024, 17:36

    Hi David,

    Thanks for waiting. I made a test on a cloned form and could no longer replicate the issue:

    Upload Error: Files could not be uploaded for some reason Image 1 Screenshot 20

    Could you please check and confirm?

    Let us know if you have any other questions.