Account Suspended due to Copyright Logo

  • Arlene
    Fecha de consulta 20 de marzo de 2024, 22:41

    lo que pasa es que le suspendieron la cuenta y necesito ese formulario para una tarea

    Jotform Thread 13118321 Screenshot
  • Rica Support Team Lead
    Fecha de respuesta 20 de marzo de 2024, 23:19

    Hi Arlene,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Your account has been suspended because your ENCUESTA DE EVALUACIÓN DE COMPETENCIAS DE EMPLEADOS form has been flagged as Phishing for using a Copyright logo. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts showing suspicious forms must be suspended immediately.

    I have deleted the offending form and reactivated your account. You can log in to your account now.

    Let us know if there’s anything else we can help you with.