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hlahudFecha de consulta 19 de marzo de 2024, 19:19
No me deja cargar archivos, ¿qué debó hacer?
Te mando la url para que lo pruebes
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Joshua_T Jotform SupportFecha de respuesta 19 de marzo de 2024, 21:36
Hi hlahud,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I am sorry you are having trouble with this. I visited the link to your form, and I was able to replicate the problem. To fix this, all you need to do is add an Asterisk (*) in the File Type field. Let me show you how:
- In Form Builder, click on the File Upload element, and click on the Gear icon.
- Then, go to the Options tab.
- Enter an Asterisk (*) in the File Type section. This means that all file extensions will be accepted.
Give it a try and let us know how it goes.