-
emprendedoresalfa.infoFecha de consulta 18 de marzo de 2024, 11:10
Hola.
Tenemos habilitada la función de verificar el email, sin embargo, lo que nosotros queremos es tener una notificación de que la persona en efecto validó su email. De momento, no existe tal cuestión. Es posible que nos ayudes a habilitar esta notificación. Que sea algo de tipo: x persona ha validado su email y completó el formulario... ¿Es posible?
-
Mikhail Enterprise SupportFecha de respuesta 18 de marzo de 2024, 11:34
Hi Marcos,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, it's not possible to have a notification once the form-fillers validated their email address. As a workaround, you can add a text on your Notification Email that they have validated their Email Address. Let me show you how it's done:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Emails.
- Open the Notification options by clicking on the Pencil icon on the right side of the Notification field.
- In the window that opens, scroll down and add the verification text, then click Submit.
Give it a try and let us know if you need any other help.
-
emprendedoresalfa.infoFecha de respuesta 20 de marzo de 2024, 16:07
Gracias por tu respuesta. Sin embargo, esto no nos ayuda respecto lo que necesitamos. En cualquier caso, gracias por tu tiempo.