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castinglaluchaFecha de consulta 15 de marzo de 2024, 12:36
necesito copia facturas
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Ericson_B Jotform SupportFecha de respuesta 15 de marzo de 2024, 14:47
Hi castinglalucha,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. It’s easy to check your invoices. Let me show you how:
- On your My Forms page, hover your mouse over your Avatar/Profile Picture.
- Click on Settings to go to your Account Settings.
- Under Account Settings, click on the Billing tab.
- Scroll down a bit and you should be able to see the Invoices section.
- Click on the View link on each invoice to see their details.
Unfortunately, you were unable to download it directly from your account settings. However, after getting access to your invoice, hit CTRL P on your keyboard and save it as a PDF.
Give it a try and let us know if you have any other questions.