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mlaguzziFecha de consulta 11 de marzo de 2024, 8:30
Buenos días, tengo una consulta sobre el plan Oro. Este tiene un limite de 1000 documentos con firma. En caso de llegar a este limite, ¿Se puede extender?¿Que costo tendría?.
Saludos.
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Carlo Jotform SupportFecha de respuesta 11 de marzo de 2024, 9:15
Hi mlaguzzi,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. If you've hit the monthly signed document limit, unfortunately, we can't extend it further. You have a couple of options available. You can wait until your monthly usage resets, which occurs based on your scheduled reset date. Once this happens, you'll regain access to the signed document feature. Alternatively, you might want to consider upgrading to our Enterprise Plan. This plan offers unlimited usage for all features, including signed documents. It could be a great option if you frequently exceed the usage limits and require consistent access to signed documents
You can learn more about Jotform Enterprise on this page. If you fill out the Contact Form, our dedicated Enterprise team will get in touch with you as soon as possible to answer all of your questions.
Let us know if you have any other questions.