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clvillegasFecha de consulta 8 de marzo de 2024, 22:34
Hola,
Escribo para solicitar su apoyo, creé el siguiente formulario: https://form.jotform.com/240654373143049
Agregué opciones "condicionantes" en algunas preguntas, sin embargo, identifiqué que en ocasiones al seleccionar algunas de las opciones no aparecen las preguntas correspondientes que había establecido.
Por ejemplo, estas son las preguntas condicionadas para esta opción
No obstante, en ocasiones me aparecen preguntas de otras categorías
¿Cuál es la mejor manera de resolver?
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Waqas Jotform SupportFecha de respuesta 9 de marzo de 2024, 2:26
Hi Cristina,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your conditions and tested your form, and it appears that everything is working properly. Check out my screenshots below:
Check out my screencast below for the results:
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Once we hear back from you, we'll be able to move forward with a solution.