Send Email based on user answer

  • arqco
    Fecha de consulta 6 de marzo de 2024, 12:20

    Hola buen día! Quiero construir un formulario para una iglesia.

    Este formulario tendrá un selector de peticiones

    ejemplo:

    Elije alguno de nuestro servicios:

    • Misas
    • Comuniones
    • Defunciones

    Al yo eligir algunas de las 3 mencionadas debe mandarme una respuesta a mi correo con los requisitos solicitados. ¿Esposible hacer esto? QUE HAYA UNA AUTO RESPUESTA DISTINTA SEGÚN SEA EL CASO.

    Gracias

  • Mary Jotform Support
    Fecha de respuesta 6 de marzo de 2024, 14:25

    Hi arqco,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can achieve that requirement by using the Conditions found on your form settings. And it's easy to set the Email notifications based on the answers from form submitters. I'll show you how:

    • In Form Builder, in the orange navigation bar at the top of the page, click on the Settings.
    • In the menu on the left side of the page, click on Conditions.
    • In the list that pops up, click on Change E-mail Recipient and set a logical condition like the ones below:

    Send Email based on user answer Image 1 Screenshot 20

    • Now, click on Save, and you're done.

    You can also check out our guide explaining How to Send Emails Based on a User's Answer.

    Give it a try and let us know if you have any other questions.

  • arqco
    Fecha de respuesta 9 de marzo de 2024, 18:57

    Thank you so much!!