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meduardoljFecha de consulta 4 de marzo de 2024, 12:23
estoy en la versión gratuita y he tomado una foto dentro del formulario pero al carreo no se muestra la foto, solo se muestra la foto si tengo abierto su plataforma de diseño.
que me recomiendan o como se puede ver el archivo que toma la camara.
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Gian Jotform SupportFecha de respuesta 4 de marzo de 2024, 12:49
Hi in between,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. I cloned one of your forms and tested the Take Photo widget and it was showing in the email. Here's a screenshot of it:
Please note that you need to disable the requirement to Login to View Uploaded Files so the photos taken from the widget will show on your emails. Doing that is easy. Let me show you how:
- Click on your Avatar.
- Click on Settings.
- On the settings page, click on Security.
- Uncheck the checkbox beside "Require log-in to view uploaded files."
Give it a try and let us know if you need any other help.