Form is not generating PDF document in the email notifications

  • raulriosdrakac
    Fecha de consulta 1 de marzo de 2024, 17:44


    En el correo no ha llegado nada de los pdf. adjunto captures de los formularios en la base datos y de mi correo vacioForm is not generating PDF document in the email notifications Image 1 Screenshot 40Form is not generating PDF document in the email notifications Image 2 Screenshot 51Form is not generating PDF document in the email notifications Image 3 Screenshot 62

  • Elbert_A Jotform Support
    Fecha de respuesta 1 de marzo de 2024, 20:00

    Hi Raul,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now.

    Give it a try and let us know how it goes.

  • raulriosdrakac
    Fecha de respuesta 4 de marzo de 2024, 12:13

    Si, todo esta funcionando correctamente de nuevo