Problema general en envío de formularios

  • sistemasgyt
    Fecha de consulta 1 de marzo de 2024, 13:16

    Problema general en envío de formularios  Image 1 Screenshot 20Tenemos problema general en enviar formularios, espera por submit.jotform.com y da problema después de un tiempo de espera. Nuestros clientes nos reportan lo mismo.



    Jotform Thread 12465891 Screenshot
  • Karlo Jotform Support
    Fecha de respuesta 1 de marzo de 2024, 15:32

    Hi sistemasgyt,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. Since you have several forms in your account, could you share the form with us regarding the issue? You can easily share the Form URL with us. Let me show you how:

    1. In Form Builder, in the orange navigation bar, click on Publish.
    2. On Share with Link, click on Copy Link.

    Problema general en envío de formularios  Image 1 Screenshot 20

    Once we hear back from you, we'll be able to help you with this.