Cancel and refund request

Good night.

I never found the option to cancel my subscription on the website. I also selected the “monthly” option but I did not understand or see clearly the option that the monthly payment would be automatically renewed. The service I used was good but, as you can see from my profile, I only used the forms for one week. That was the reason for the hiring. Please request a refund.

Invoice # INV-46473153761-1709211962

Thank you so much.

Hi Matías,

Thanks for reaching out to Jotform Support. As requested, we have cancelled your subscription and submitted a refund. It can take 5-7 days for the refund to reflect back in your account.

Let us know if you need more help.