¿Como puedo restaurar mi formulario de pedidos a una versión anterior ?

  • unpoquitico
    Fecha de consulta 29 de febrero de 2024, 12:03

    hola buenos días, en estos momentos, perdí muchos de mis pedidos y me gustarías restaurar a una versión anterior pero la opción me aparece como deshabilitada, me podrían ayudar

    Jotform Thread 12419741 Screenshot
  • Cyrus Jotform Support
    Fecha de respuesta 29 de febrero de 2024, 12:16

    Hi unpoquitico,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, about your question. We may need just a bit more time to come up with a solution. We’ll get back to you as soon as we have one.



  • unpoquitico
    Fecha de respuesta 29 de febrero de 2024, 12:18

    thank you very much and I hope your answer


  • Cyrus Jotform Support
    Fecha de respuesta 29 de febrero de 2024, 13:03

    Hi unpoquitico,

    We are very sorry for any inconvenience. The Restore option on Revision History is currently unavailable due to known bugs. Our development team is working to resolve these issues, and we will update you as soon as possible. In the meantime, we appreciate your feedback and suggestions regarding this feature. What are your needs and expectations when using the Revision History tool?

    Can you give us some details?

    Thank you for your understanding and cooperation.