Las respuestas se pierden al abandonar el formulario

Hola,
me han resportado varias veces que en el intento de llenar uno de mis formularios DESDE EL TELÉFONO MÓVIL, muchas veces los usuarios tienen que pasar a otras apps, bloquear el celular, o por cualquier motivo que dejen a medio llenar el formulario, al regresar las respuestas se han borrado por completo, y deben volver a empezar
¿Cómo puedo evitar esto?

Hi confianza.hogar,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. I would recommend the feature to save and continue later. We have a Continue Forms Later feature that will let someone start to fill out a form, and then save it as a draft so they can complete it later. It's easy to use, you just need to enable it. Let me show you how to do it:

1. In the orange navigation bar at the top of the screen, tap on Settings and then tap on Form Settings.
2. Tap on Show More Options to expand the list. Scroll down to Continue Forms Later and set it to Enabled.

Now, anyone filling out your form can save it as a draft and finish filling it out later:

Give it a try and reach out again if you have any other questions.