AYUDA BORRAR MEMORIA PARA ELIMINAR MENSAJE DE ESPACIO DE CARGA

  • OperacionesSH
    Fecha de consulta 27 de febrero de 2024, 9:23

    Hola me indica que cope toda la memoria peor no tengo nada en bandeja de entrada ni envios. Podrían eliminar la memoria

    Jotform Thread 12318641 Screenshot
  • Neil Jotform Support
    Fecha de respuesta 27 de febrero de 2024, 11:28

    Hi OperacionesSH,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I'm sorry if you're having difficulties with this. I recalculated your upload space and cleared your account's cache. It should work now. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Keep us updated, and let us know if you need any more help.