Jotform webiste is not working properly

  • alagua
    Fecha de consulta 27 de febrero de 2024, 8:45

    Hola
    Mi nomb

    re es Miriam
    Uso el Jotform gratuito y siempre tengo los mismos problemas para ingresar a la plataforma.

    Abren lo titulos y cuesta que aparezcan los formularios, o no aparecen. Cierro la sesion, vuelvo a entrar, etc y alli se me va un tiempo precioso!, es tal cual la foto, pantalla en blanco.

    No es mi computadora

    Cuento con un buen internet

    Que recomendacion tiene para eso?



    Jotform webiste is not working properly Image 1 Screenshot 20



    Gracias

    info@alagua.tv

  • Aravir Jotform Support
    Fecha de respuesta 27 de febrero de 2024, 9:28

    Hi Miriam,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having an issue with this. Please try clearing your browser cache and try again to check if it fixes the issue. I understand that you don't think it's your computer or your internet connection. But if the issue persists, I suggest try using another device and connect to another network.

    Give it a try and let us know how it goes.