Conditional Logic: Show fields are not working properly

  • Fondo_Esperanza
    Fecha de consulta 27 de febrero de 2024, 8:18

    Estimados/as:

    Buen día. Estoy teniendo problemas con condiciones sencillas de mi formulario.

    Estas no aplican correctamente, pese a que solo son condiciones sencillas de "Mostrar" y "Mostrar varios". Dejo el enlace a mi formulario: https://www.jotform.com/build/240564136547054

    Saludos,

  • Neil Enterprise Support
    Fecha de respuesta 27 de febrero de 2024, 8:49

    Hi Fondo_Esperanza,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I tested your form to see if I can replicate the issue, but the show fields condition is working as expected. Check out my screencast below for the result:

    Conditional Logic: Show fields are not working properly Image 1 Screenshot 40

    But for the other selections, you will have to include the page break like my example below:

    Conditional Logic: Show fields are not working properly Image 2 Screenshot 51

    Here's the result:

    Conditional Logic: Show fields are not working properly Image 3 Screenshot 62

    Give it a try and let us know how it goes.

  • Fondo_Esperanza
    Fecha de respuesta 27 de febrero de 2024, 13:35

    Hi Neil,

    You´re right. I wait for some minutes (about 20) and it started working.

    Anyway, Thanks for your answer.