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escueladefutbolsocclanFecha de consulta 26 de febrero de 2024, 20:02
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Waqas Jotform SupportFecha de respuesta 26 de febrero de 2024, 22:28
Hi escueladefutbolsocclan,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'm sorry you're having difficulties with this. I checked your account, and it appears that you're using Jotform Sign Automation signatures. Keep in mind that this submission counts towards the signed document. The limit on signed documents on the starter plan is 10. You can either update your account to any plan or wait until the monthly reset. You can also check out this guide on Understanding Your Account Usage and Limits.
Let us know if there's anything else we can help you with.