How can I change my email to the company email if my account is suspended?

  • Francis De la Rosa
    Fecha de consulta 26 de febrero de 2024, 15:52

    ¿Cómo puedo cambiar mi correo al de la empresa si mi cuenta está suspendida?

    ¿o debo abrir otra cuenta con el correo institucional?

  • Jefferson Jotform Support
    Fecha de respuesta 26 de febrero de 2024, 15:55

    Hi Francis,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    For us to change your email to the company email if my account is suspended, you just need to provide us the new email address and we will be the one who will update it to your account.

    Let us know if there’s anything else we can do for you.