tilde por defecto

  • mnirino
    Fecha de consulta 20 de febrero de 2024, 20:48

    Hola, creé un formulario tipo test, pero en algunas preguntas me deja tildado por defecto alguna de las respuestas, no sé por qué

    podrías orientarme para que en todas las preguntas las opciones queden destildadas para que el usuario pueda tildar la que desee desde cero


    gracias, saludos

  • Mary Jotform Support
    Fecha de respuesta 20 de febrero de 2024, 23:03

    Hi mnirino,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to this form? I made a test and did not encounter the same issue. There are no questions which has default answers. Here is a recording:

    tilde por defecto Image 1 Screenshot 20

    If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to move forward with a solution.