Suspensión de mi cuenta

Hola, me comunico porque mi cuenta fue suspendida, desearía volver a reactivarla.

desde ya muchas gracias

Hi Naz,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate, and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I checked your account ayaxcarusso@gmail.com was auto-suspended due to suspicious of phishing activity and was flagged by our phishing detector. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

In line with this, we would like to request this information from you:

1. The URL where your forms are used.

2. Your website or proof of affiliation to a legitimate institution.

We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector, which can lead to another account suspension.

Send these proofs to reviewers@jotform.com with Thread #12059911 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

Keep us updated and let us know if you need any more help.