How to know if my upgrade is successfully completed.

  • hlahud
    Fecha de consulta 18 de febrero de 2024, 22:18
  • Mary Eden Jotform Support
    Fecha de respuesta 19 de febrero de 2024, 1:18

    Hello Hlahud,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I looked into the Jotform account linked to this email address H***UD@G**IL.COM and it appears to have been upgraded successfully. To confirm that you have been upgraded, click your avatar in the upper right corner to see the Bronze plan displayed. Take a look at the screenshot below to see my results:

    How to know if my upgrade is successfully completed Screenshot 20

    Give it a try and reach out again if you have any other questions.