-
Faculdade_Civitas_jeanFecha de consulta 17 de febrero de 2024, 12:21
Eu fui apagar os campos de um formulário sem ter gerado a planilha antes e acabei perdendo esses dados. Por favor, me diz que tem como recuperar isso, pelo amor de Deus.
agradeço desde já
-
Catherine Jotform SupportFecha de respuesta 17 de febrero de 2024, 13:36
Hi Faculdade_Civitas_jean,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'm sorry that you're having trouble with this. Please note that when you delete a form field in Form Builder, it will also delete the submission data associated with that field.
I suggest using our "Revision History" feature to try to revert your form to an earlier revision. This will restore the deleted field as well as the submission data. To view your change history and revert to the previous version is really easy. Let me show you how:
- Open your form in Form Builder and click the green Circular Arrow below the form name.
- Browse the previous versions of your form and review the changes by clicking on a version on the right side of the page.
- Click on the Revert button to bring back the old changes.
You can also select the Revision History from the form’s More menu on the My Forms page.
You might also want to check out this guide about How to View Form Revision History.
Give it a try and let us know if you need any help.