no arrastra los datos de 2 preguntas en mi encuestas

  • MarioHerreraCastellanos
    Fecha de consulta 16 de febrero de 2024, 9:41

    buenos dias, trato de generar el reporte de mi encuesta pero a la hora de generar en 2 preguntas aparece que los cuadros no tienen datos

    Jotform Thread 11955091 Screenshot
  • Waqas Jotform Support
    Fecha de respuesta 16 de febrero de 2024, 10:06

    Hi Mario,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers.

    Once we hear back from you, we'll be able to move forward with a solution.


  • ahmetkorucuk Jotform Developer
    Fecha de respuesta 19 de febrero de 2024, 2:26

    Hi Mario,

    This issue has been fixed.

    You can accurately view the charts for the relevant question in the Report / Report Builder.

    If you have any further questions, please feel free to contact us.

    Thank you.