Update/Calculate condition is not working as expected

Buenos días,

En la condición de copiar un valor en otro campo no funciona bien, pongo el enlace de un formulario nuevo.

En los que tenemos creados del pasado si que funciona bien.

Muchas gracias y un saludo.

Hi ceramaedu,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with Update/Calculate condition issue. I tested your form and I was able to replicate the issue. The condition will only copy the value from the Autocomplete widget if it's a number. Instead of passing the value to the Short Tex element, I recommend you use the Form Calculation widget instead. Let me show you how to set that up:

• In Form Builder, click on the Add Form Element menu on the left side of the page.
• Under the Widgets tab, search for Form Calculation. Drag and drop the widget to your form.
• In the widget settings that open on the right side of the page, click on Add Field.
• Select the element where you want to copy the value from. Make sure to set the value to string.
• Finally, click on Save.

Here's a screencast of the result:

Give it a try and let us know if you need any help.

Buenos días,

Con el Widgets que tenemos problemas es con el "Autocompletar".

Hi ceramaedu,

If you can share the link to your form, I can check it out and see what’s going on. Also, please share which specific form field you are having the problem.

Once we hear back from you, we'll be able to help you with this.

Hola,

Este es el formulario https://form.jotform.com/221862744657061

Dejo abierto el campo de "Cliente" para que puedas ver como la condición de copiar un valor en otro campo no funciona.

Ejemplo:

Seleccionas "Jesús Sánchez" y aparecen sus clientes para autocompletar.

Seleccionas un cliente y debería copiar ese mismo dato en "Cliente".

Muchas gracias y un saludo.

Hi ceramaedu,

Thanks for getting back to us. The solution I provided in my earlier reply should. Instead of using Autocomplete widget and/or Short Text, you can use the Form Calculation instead. When you use the Form Calculation, you do not need to set up a conditional logic. You just need to set the calculation the way I set up in the demo form I shared in the screencast from my earlier reply. I cloned your form and below is the screencast of the result:

Like you see in the screencast above, I use Form Calculation widget for both Clientes Fran and Cliente fields. The value was copied as expected.

Give it a try and let us know how it goes.

Muchas gracias por la alternativa.

Un saludo.