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equipoivanvillaFecha de consulta 15 de febrero de 2024, 9:34
Buenos dias, como estás?
Necesito una ayuda en la parte de facturación, no estoy consiguiendo pagar el mi cuota, sabiendo que hay dinero en mi tarjeta -
Eleazar Jotform SupportFecha de respuesta 15 de febrero de 2024, 10:19
Hi equipoivanvilla,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. to clarify you cannot renew your subscription with your card?
As soon as we hear back from you, we can move forward with a solution.