Getting an error with the GPS Widget.

  • sergiotorricod
    Fecha de consulta 14 de febrero de 2024, 17:39

    Buenas tardes, estoy teniendo problemas con el widget de gps location para mi form, no esta registrando las ubicaciones donde se realiza el form. Hoy tuve que introducir la api key de google maps de vuelta pero sigo con problemas.

    Jotform Thread 11886071 Screenshot
  • Christian Jotform Support
    Fecha de respuesta 14 de febrero de 2024, 20:07

    Hi Sergio,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Christian Jotform Support
    Fecha de respuesta 14 de febrero de 2024, 20:29

    Hi Sergio,

    Thanks for patiently waiting. I cloned your form and tested it to see if I could replicate the issue with the GPS Location widget, but everything worked properly. Check out the screencast below to see my results:

    Getting an error with the GPS Widget Screenshot 30

    Upon testing your form directly, I noticed that your API key is not yet activated. The console log indicates that the Maps JavaScript API is not enabled on your API project. To resolve this, you'll need to enable the Maps JavaScript API under APIs in the Google Cloud Console. You can activate the Maps JavaScript API for your project by visiting this link.

    Getting an error with the GPS Widget Screenshot 41

    Give it a try and reach out again if you have any other questions.

  • Sergio
    Fecha de respuesta 15 de febrero de 2024, 7:39

    Good morning Christian, i have enabled Java script api from My consolé. Can You check that everything is working properly.

    Best regards

  • Silvano Jotform Support
    Fecha de respuesta 15 de febrero de 2024, 9:49

    Hi Sergio,

    Thanks for getting back to us. I tested your form directly and the GPS widget is now working properly. Here's a screenshot of my result: Getting an error with the GPS Widget Screenshot 20

    Reach out to us if you have any other questions.