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coopjepFecha de consulta 14 de febrero de 2024, 12:41
Tengo el mensaje de limites de visualización de mi formulario, pero no se cual mismo es la razón,
Plan caducado?
Tarjeta de crédito?
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Ryan Enterprise SupportFecha de respuesta 14 de febrero de 2024, 14:54
Hi coopjep,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your account and your subscription for the Silver Monthly plan expired last January 26th, 2024. It seems you have exceeded your account's form views monthly limit. Can you tell us if your form is currently embedded on a website? If so, please note that each time your webpage loads, it will also be considered as a form view.
You might want to check out this guide about Form View Limits: What Is It All About.
Reach out again if you have any other questions.