Cambio de Plan

  • PLEX_CR
    Fecha de consulta 14 de febrero de 2024, 10:03

    Hola

    Me pueden indicar como seria el proceso del cambio de plan a nivel de los costos.

    Actualmente tengo un plan Bronce y me gustaria saber cuale son los costos adicionales para pasarme aun plan Plata. Cabe aclarar que en el pln bronce llevo tres meses y ya se pago en su totalidad.

    Queod atento a su respuesta.


    Saludos

    Henry Ruiz

  • Carlo Jotform Support
    Fecha de respuesta 14 de febrero de 2024, 10:20

    Hi Henry,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.  You can always upgrade to a higher or lower plan depending on your needs. If in case you think that you will need more than your current limitation, we suggest you only go for the monthly plans. You can check the prices on our Pricing Page.

    Also, it's really easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on the Pricing button in the blue navigation bar at the top of the page.

    1649881939 625733536af1e  Screenshot 10 Screenshot 10

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    1649881952 62573360d1b1c  Screenshot 21 Screenshot 21

    2. On the Pricing page, choose the plan you want to buy.

    1649881990 6257338689610  Screenshot 32 Screenshot 32

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    1649882029 625733adccdee  Screenshot 43 Screenshot 43After you click on Continue, you'll need to enter your Credit/Debit Card details.

    1649882041 625733b9926a6  Screenshot 54 Screenshot 54

    Let us know if there’s anything else we can help you with.