How to add a downloadable file to my form?

  • Alsatrus65
    Fecha de consulta 14 de febrero de 2024, 7:11

    Necesito que los usuarios se puedan descargar un archivo de excel de un link a google drive.

    O bien poner el archivo para descarga en el formulario.


    Espero vuestras sugerencias, gracias.

  • Gemmhel Jotform Support
    Fecha de respuesta 14 de febrero de 2024, 9:37

    Hi Alsatrus65,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to this form? If so, when I looked at your form, I saw you've successfully added a download link by using a Paragraph element. Another way to do that is to add a link to your Autoresponder email. Let me show you how:

    • Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Settings.
    • In the menu that opens on the left side of the page, click on Emails.
    • Hover your mouse over the Autoresponder Banner and click on the Pencil icon to edit it.
      How to add a downloadable file to my form? Image 1 Screenshot 30
    • In Editor, click on the link icon at the top to insert your file’s link.
      How to add a downloadable file to my form? Image 2 Screenshot 41
    • Once you're done, click on Save to save the changes.

    We also have a guide about How to Add a Downloadable File to Your Form that you can check out.

    Reach out again if you need any other help.

  • Alsatrus65
    Fecha de respuesta 20 de marzo de 2024, 6:28

    Many thanks , very useful