Envios de Formularios

Hola.

Actualmente ya completa la cantida de envios de mi plan, como puedo hacer para tener mas envios sin necesidad de cambiar el plan. Se podrian borrar los envios para contar con la capacidad del plan (1000)?.

Adicionalmente los envios que no se estan llegando se pierden o quedan en alguna parte para cuando se reinicie la capacidad de envios?

Agradezco su respuesta.

Henry Ruiz

Hi Henry,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand you are referring to the submission limit. I've checked your account and I can see that it is currently suspended due to reaching the limit for the submission for this month. You have currently used 1008 submissions out of the limit of 1000. Please note, that this can not be increased by deleting the submission as this will reset on the new month. To increase the limit of the submission you will need to upgrade to a higher plan or wait till next month for it reset.

Reach out to us if you need any more help.