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digitalfumysamFecha de consulta 12 de febrero de 2024, 15:45
Estimado quiero reportar un error en este widget puesto que dejo de funcionar y no permite la carga de información como de costumbre, trate de reiniciar cargando nuevamente la base de datos y no se puede puesto que demora mucho en cargar adjunto imágenes del error
lleva un minuto esperando cargar y no finaliza el proceso de carga de información.
De la misma forma actualizar la información se demora mucho y no termina.
Agradeciere solucionar este problema a la brevedad, puesto que nuestro procesos requieren esto que funcione
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Lesther Jotform SupportFecha de respuesta 12 de febrero de 2024, 18:08
Hi digitalfumysam,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. We had a temporary issue earlier that returned an error for all widgets, but it's all working now. You may need to remove the uploaded Excel file and then add it back again. This will refresh the widget and it should be working fine.
Give it a try and let us know if you have any other questions.