Problema espacio de carga

  • ZHERO_ES
    Fecha de consulta 11 de febrero de 2024, 10:22

    Buenas,

    He eliminado todos los envíos permanentemente de mis formularios y me sigue apareciendo limite de carga alcanzado.


    Gracias.

  • Waqas Jotform Support
    Fecha de respuesta 11 de febrero de 2024, 12:34

    Hi Zhero,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and it appears that everything is now working properly on your account. I've gone ahead and cleared your form caches as an additional aid. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    Give it a try and reach out again if you have any other questions.