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Ivonne_FIHFecha de consulta 9 de febrero de 2024, 14:01
Buena tarde
Eliminé archivos de la tabla "Inspeccion tsa" para liberación de espacio en el almacenamiento del Plan Inicial, anteriormente había ejecutado este procedimiento y me indicaron que apenas lo hiciera, me pusiera en contacto con soporte para que me ayudaran a validar que se efectivamente libere el espacio.
Por favor me podrían colaborar.
Mil gracias
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Manilene Jotform SupportFecha de respuesta 9 de febrero de 2024, 14:12
Hi Ivonne,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your account and it seems that your Space Limit is not close or over the limit. If you are referring to something else it would help us to understand what's happening if you could take a screenshot and send it to us. we have a guide here explaining how to do that.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.