Whoops! No se puede acceder a los archivos cargados compartidos en la hoja de Google

  • manuelmesiaslopez25julio
    Fecha de consulta 8 de febrero de 2024, 20:34

    LO QUE SUCEDE ES QUE STAMOS EN CIDADES DIFERENTES MANEJAMOS INFORMACION DESDE UNA APP QUE HE ELABORADO Y QUE ESTA EN MI CUENTA LOS DATODS QUE RECOGEMOS CON LA APP ESTAN INTEGRADOS A UN GOOGLE SHEET QUE COMPARTO CON MI COMPAÑERO PERO EL NO PUEDE VER LAS FOTOSWhoops! No se puede acceder a los archivos cargados compartidos en la hoja de Google Image 1 Screenshot 20E VER LAS FOTOS


    Jotform Thread 11690331 Screenshot
  • Rahul Jotform Support
    Fecha de respuesta 8 de febrero de 2024, 22:46

    Hi Manuel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Keep in mind that by default, you can't access the uploaded files to your Jotform account from any other 3rd party platform like Google Sheets. You'll need to log in to your Jotform account to access the files.

    Alternatively, you could disable the login option from the Security page, and then you should be able to access the files:

    Notification Email: Uploaded images to form links shows 404 error Image 1 Screenshot 20 Screenshot 10We also have a guide explaining How to Unrequire Log-in to View Uploaded Files that you can check out.

    Let us know if you have any other questions.