No puedo bajar la imagen que se crea al llenar el formulario

Buen día, no puedo bajar la imagen que se sube al formulario desde el sheets que se genera, me aparece esta pantalla.

Hi adrian.iasuanl,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you trying to access the uploaded file via notification email? If so, you need to make sure you're logged in to your account to open the file. If you want to stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Log in to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

1. Login to your Jotform account.
2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

That's it. Now, you won't have to log in to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

Give it a try and let us know if you need any help.