Me da error al configurar el smtp

  • LaEstancia
    Fecha de consulta 3 de febrero de 2024, 11:36

    Hola,

    Estoy configurando el smtp para envío de correos y me da error.

    El correo es de Godaddy. Han intentando ayudarme desde soporte de Godaddy pero no lo hemos conseguido. ¿Lo podéis revisar? Gracias


  • Lesther Jotform Support
    Fecha de respuesta 3 de febrero de 2024, 14:00

    Hi LaEstancia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Is there an error while setting up SMTP? Please take a screenshot of the error message for our reference. Below are the steps for setting up SMTP:

    1. Click on your Avatar and select Settings from the menu to open your Account Settings.1654722513 62a10fd1825aa  Screenshot 10 Screenshot 10
    2. Scroll down to the Sender Emails section, click on Edit and click the Add Sender Email button.1654722546 62a10ff27add6  Screenshot 21 Screenshot 211654722587 62a1101bd880a  Screenshot 32 Screenshot 32
    3. Enter the SMTP details.
    4. If you are done, click the Send Test Email button to confirm that everything is working. If it works, click the Add Email button. Otherwise, correct the details.1654722620 62a1103c90281  Screenshot 43 Screenshot 43

    Keep us updated and let us know if you need any more help.