Form: Bot was filling up the form

Buenas tardes, acaba de comenzar hoy el mes de Febrero y el contador de envíos marca ya más de 400, lo he comprobado manualmente y el número real de envíos recibido no llega a esa cifra ni mucho menos.

¿Podrían comprobar este error? Gracias.

Acabo de detectar que ha sido un bot quien ha hecho ese número de envíos:

Ya he incluido un captcha en el formulario afectado por el bot, ¿se podría resetear el conteo de este mes debido a este problema de Spam?

Gracias de antemano.

Hi Autismosevilla,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. You can add a CAPTCHA to your form to prevent bots from filling it up. Let me show you how to do it:

1. In your Form Builder, go to Basic.
2. Lastly, add Captcha to your form.
3. 

You can delete the submissions on your end via the tables page of the form.

1. On My Forms, click on More and select Submissions.
2. 
3. Next, select the Entries that you want to delete and click Delete beside the star.
4. 
5. For Trashed Entries, click on 3 horizontal dots beside the word Form.
6. After clicking the 3 horizontal dots, click on Trashed Entries.
7. 
8. On Trashed Entries, select all the entries you would like to delete and click on Delete Forever.
9. 
10. 

We also suggest backing up your submission before deleting it. You may check out the guide below on how to do it:

• How to Export All of Your Data at Once
• How to Download Form Submissions as Excel CSV PDF
• How to Download the Submission Files

You may also check out this guide about How to Delete Trashed Entries.

Let us know if there’s anything else we can help you with.