¿Cuántos envíos tengo en almacenamiento?

Hola, acabo de borrar muchos envíos pero sigue saliendo el mensaje diciendo que estamos llegando al límite de almacenamiento. Sigue poniendo que hay un total de envíos de 477. Pero se ve que hay 94 + 72 almacenados en este momento. ¿Cuántos envíos me quedan entonces?

Gracias

Hi MusicLibrary,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After checking your account, I have seen that your total submissions are showing as 477/500. I have gone ahead and recalculated your submissions. Can you please check on your end if you are still having a message that says that your are near your limit? If the issue persists, please let us know so we can help you further.

Let us know if there's anything else we can help you with.

Hello, many thanks for your prompt answer and support. No problem communicating in English!

I've checked and that message has now gone.

Just to clarify, how many submissions do I have left? I'm seeing that it's 98 (I've just done a couple of tests). That should be ok for this year, but what do I need to do once I reach the limit again? I can also delete all the previous submissions if necessary.

Thanks again!

Hi Peter,

Thanks for getting back to us. Your account currently has a total of 282 submissions. Please note that submissions in your trashed entries or archived folders will still count towards your usage. Should you reach the limit, it's possible to permanently delete submission data or upgrade your account to increase your limits immediately.

Reach out again if you have any questions.

Thank you for getting back to me. Just one last clarification for now: When you say I have a total of 282 submissions, do you mean that's how many I have left until I reach the limit?

Many thanks!

Hi Peter,

Thanks for reaching out to Jotform Support. This means how many submissions you have received till now. When I checked your account, I saw that you have received a total of 282 submissions out of 500. Let me show you how to check it:

1. Hover over Avatar.
2. Click on Settings.

3 Scroll down and click on Usage.

4 Go to Total Usage.

We've a guide about Understanding Your Account Usage and Limits that you can check out.

Let us know if you have any other questions.