tengo un problema con mis formularios

  • urbanluxurymayorista
    Fecha de consulta 30 de enero de 2024, 12:06

    Buenas tengo muchos formularios que no me permite ver, quisiera saber si tiene que ver con mi plan tengo que actualizarlo?

    Aguardo respuesta

  • Mikhail Jotform Support
    Fecha de respuesta 30 de enero de 2024, 14:14

    Hi urbanluxury, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and found that you currently have 6 forms. Keep in mind that Starter Plans can only have 5 active forms. The 6th form probably is disabled. Are you referring to other form other than your current 6 forms?

    Once we hear back from you, we'll be able to move forward with a solution.