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jlaluezaFecha de consulta 24 de enero de 2024, 9:42
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Christopher Jotform SupportFecha de respuesta 24 de enero de 2024, 11:17
Hi jlalueza,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, as of this moment, there is no feature that will allow you to track the user form activity such as which form fields are clicked. You might want to check out Form Analytics. In Form Analytics, the duration is recorded, which is the time the user spends. Here's how to access it:
- In My Forms, click the checkbox on the left side of the form to select.
- On the right side of the selected Form, click on More.
- Click on Form Analytics under Data.
We also have a guide about Understanding Form Analytics and Ways on How to Get Your User's Info that you can check out. You can also reach out to our Solutions Partners or Jotform Experts in Fiverr for a custom solution.
Let us know if there’s anything else we can help you with.