Buenos días, al intentar hacer el pago, y querer coger la oferta del 50% no se me recalcula el precio ajustado a la oferta y me quiere cobrar el 100%

Buenos días, al intentar hacer el pago, y querer coger la oferta del 50% no se me recalcula el precio ajustado a la oferta y me quiere cobrar el 100%, ¿qué debo hacer?

Hi Blanca, 

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. The discount is a one time promo, which means that when the subscription plan renews, the full amount will be charged. To avail for the 50% discount, you would have to upgrade to a higher annual subscription plan. You can check our website about Jotform's pricing.

Let us know if there’s anything else we can help you with.