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rayoxisFecha de consulta 22 de enero de 2024, 18:32
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Hilary Jotform SupportFecha de respuesta 22 de enero de 2024, 22:04
Hi rayoxis,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Do you want to upgrade to Silver plan but fail to do so? I've just cleared your cache. Can you logout and re-login account to see if the issue has been resolved? Please try to use another device again so that we can see if it's a device issue or not.
Give it a try and let us know how it goes.
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rayoxisFecha de respuesta 23 de enero de 2024, 12:03
Gracias