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Betancourt_KennethFecha de consulta 13 de enero de 2024, 18:26
Chicos, no estoy utilizando mas Paypal, necesito cambiar la confirguracion a una tarjeta de Credito para poder seguir con mi suscripcion,
Espero por ustedes para realizar el cambio.
Saludos!
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Girish Jotform SupportFecha de respuesta 13 de enero de 2024, 22:23
Hi Kenneth,
Thanks for contacting Jotform Support. Our Spanish support agents are not available at the moment and hence we'll be responding in English.
Regarding your question, you will need to cancel the current subscription, and downgrade the account to free. You can then fill and submit this refund request form. Then you can upgrade again using your credit card.
Please check and let us know if you have any further questions.