¿Cómo configurar una confirmación por correo electrónico?

  • buenosartessport
    Fecha de consulta 21 de diciembre de 2023, 13:46

    Buenas tardes,

    Nosotros utilizamos el formulario para que nuestros clientes se inscriban a clases de recuperaciones.
    ¿Hay alguna manera de que al momento de inscribirse (cuando le dan a "enviar") les llegue un mail o un mensaje a su móvil?
    Es que muchas veces los clientes nos preguntan a nosotros si se han apuntado correctamente o no, porque no les llega ninguna notificación confirmando que se han inscripto.

    Muchas gracias.

  • Jemuel Enterprise Support
    Fecha de respuesta 21 de diciembre de 2023, 14:01

    Hi buenosartessport,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    Now, let me help you with your concern. Yes, you can set up email notifications to confirm registrations for your recovery classes in the form. To achieve this, you need to set up an autoresponder email to be sent automatically to the person who submits the form. Let me show you how to set that up:

    • IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • Now, click on Add an Email.
    • Next, select Autoresponder Email.
    • Customize the options the way you want them, and you’re done.

    ​​ ¿Cómo configurar una confirmación por correo electrónico? Image 1 Screenshot 20 Now, your clients will get an Autoresponder Email after they fill out your form. Also, check out our guide about Explanation of Email Notification and Autoresponder Settings.

    Reach out again if there’s anything else we can help you with.