How can I prevent respondents from seeing other users' submission data?

  • Tas_Calidad
    Fecha de consulta 19 de diciembre de 2023, 6:02

    ¿Cómo puedo hacer para que los encuestados no vean las respuestas de otros? No quiero que tengan acceso a las respuestas de los demás.

  • Neil Enterprise Support
    Fecha de respuesta 19 de diciembre de 2023, 8:16

    Hi Tas_Calidad,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I just want to confirm if you are referring to having the submission data viewable in your Jotform Tables? Or were you referring to something else? We will need a little more clarification about where you're wanting to hide submission data, and we'd be happy to point you in the right direction.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Tas_Calidad
    Fecha de respuesta 19 de diciembre de 2023, 9:33

    I need those invited to fill out the form not to see the responses of other guests, so that only I as the administrator of the form and the account can see it.

  • Neil Enterprise Support
    Fecha de respuesta 19 de diciembre de 2023, 10:06

    Hi Tas_Calidad,

    Thanks for getting back to us. If you assign people to fill out your form, you can change the permission settings so you can limit what they can do with their submissions. But rest assured, they won't be able to see other users' submission data. Here's what it's going to look like on their end:

    How can I prevent respondents from seeing other users submission data? Image 1 Screenshot 30

    They can only see their submission, but not other users' submission data.

    If you also have existing assignees, you can adjust their permission. Let me show you how:

    1. In your Form Builder, go to Publish at the top.
    2. Select Assign Form on the left.
    3. Under Assign by Email, click on the assignee list.
    4. Click the permission on the right side of the assignee, and select the new permission from the dropdown.

    How can I prevent respondents from seeing other users submission data? Image 2 Screenshot 41

    Reach out again if you have any other questions.